Domestic Shipping Policy
Same-Day Pickup Option
For customers looking for immediate availability, we offer a same-day pickup option. Products displayed in our store can be ordered and picked up directly within the same day. Please reach out to us to confirm availability.
Shipment Processing Time
All orders are processed within 24 hours.
Shipping Rates and Delivery Estimates
We offer free shipping throughout the UAE.
Shipping Liability
Precious Scent is not responsible for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier or our support team to file a claim. Retain all packaging material and damaged items to assist with the claims process.
International Shipping and Customs Information
For international orders, import duties and taxes may apply and are determined by the recipient country’s government. These additional charges are not included in the purchase price and are payable by the customer. Since customs policies vary by country, we recommend contacting your local customs office for further information on potential fees.
Precious Scent is not authorized to collect or cover customs duties, nor can we provide refunds for goods returned to avoid such charges. If import duties are refused and delivery is prevented, or if a customer attempts to return items to avoid customs fees, the full purchase price, along with any shipping and return costs, will be the customer’s responsibility.